Canvas and Exchange e-mail

  • You will use your UK Linkblue ID and password to access Blackboard. You can manage your Linkblue ID here:
  • All Medical students MUST use Exchange (indicated as “UK Local Exchange” within the account manager) as their e-mail delivery location. 
    DO NOT migrate to the cloud (Google, Microsoft) and DO NOT set forwarding to any other location.

Account help

  • Medical Students can contact Charles Woolum for Canvas/Echo 360 support
  • Information Technology Services help desk, 859-218-HELP 
  • UKHC IT Helpdesk, 859-323-8586 (Clinical and Linkblue/MC account password issues)

Password resets

  • If you have set password reset questions on your account, you can reset your own password. Visit
  • Representatives at the helpdesk numbers above can also reset your password - Since medical students are on the "MC" domain, you will need to contact the UK HealthCare IT Helpdesk to get your account password reset.  The HealthCare Helpdesk is 859-323-8586

Logging into Canvas