Canvas and Office 365

Account help

  • Medical Students can contact Charles Woolum for Canvas/Echo 360 support
  • Information Technology Services help desk, 859-218-HELP 
  • UKHC IT Helpdesk, 859-323-8586 (Clinical and Linkblue/MC account password issues)

Password resets

  • If you have set password reset questions on your account, you can reset your own password. Visit
  • Representatives at the helpdesk numbers above can also reset your password - Since medical students are on the "MC" domain, you will need to contact the UK HealthCare IT Helpdesk to get your account password reset.  The HealthCare Helpdesk is 859-323-8586

Logging into Canvas